The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions.
“The Company”, “Ourselves”, “We”, “Our” , “Us” , “Me” and “I” refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the .
Bookings
· Bookings can be made by phone, text, email, social media or in person.
· A suggested date is not a booking confirmation. All appointments must be confirmed.
· By making a booking you agree to the terms and conditions listed here.
Cancelation Policy
· We ask for 48 hours’ notice for a cancelation of appointments. Notice of less than 24 hours for any changes, or cancelation of an appointment will be charged 100% groom fee.
· We will endeavour to send a reminder text message. However, this is a curtesy, and appointments still stand without this.
Behaviour & Medical
· For the safety of us and your pet, we require that you disclose when booking if your dog exhibits any difficult or aggressive behaviour. This is to ensure that the pets and I are protected against injury.
· No liability will be accepted by Little Paws if injury is caused by difficult or aggressive behaviour of your dog.
· No liability will be accepted by Little Paws when any health problem is uncovered or aggravated by any part of the grooming process. We will endeavour to notify you of anything we uncover during the grooming.
· Little Paws will not be held responsible for any medical issues or injuries arising from necessary grooming procedures (for example de-matting/matt removal) or by non-disclosure of either your dog’s behaviour or medical condition.
Additional Charges
· An additional cost will be incurred for any dogs that require knot or matted coat removal. This incurs additional costs because it is a time-consuming process requiring expertise so as not to injure the animal, it also dulls equipment.
· Dogs must be treated and completely free of fleas before entering the salon. If your dog is found with a mild case of fleas in the salon, you have the option to proceed with grooming after a flea bath at an additional cost. However, if the case is severe, you will be contacted to collect your dog immediately and charges will apply for a missed appointment. If you find fleas on your dog before the appointment, please get in touch to reschedule 24 hours before hand otherwise a cancellation fee will incur.
On the day
· Please arrive on time. We cannot accommodate late arrivals. If you are more than 15 minutes late, your appointment will be cancelled, and you will be charged.
· All clients must fill out, sign and date a record card and agree to the disclaimer.
· Please make sure all dogs are well walked and given ample opportunity to toilet before coming to their grooming appointment.
· Please ensure your dog is reasonably dry on arrival.
· We reserve the right to take and use pictures of your pet for social media and advertising. If you do not wish pictures of your pet to be used for these purposes, you must notify me at the time of your appointment.
· Clients must ensure their dog is fit and healthy. Grooming of sick or elderly dogs entirely at an owner’s risk.
Matted Dogs
Upon signing the disclaimer on the client card you agree to have read and accepted this form and these terms.
I abide by the Animal Welfare Act 2013 and will not intentionally cause pain, injury or suffering. When I am presented with a matted dog, I will not subject any dog to extensive de-matting attempts as these can cause considerable pain and distress to the dog.
Matted coats can cause a variety of skin & health problems. Matted fur does not allow for air circulation to the skin, causing hot spots, bacterial and fungal infections. Fleas, ticks, maggots and other parasites may be lurking in the coat causing further skin infections. Matted fur also pulls and binds, causing pain to your pet when they move or lay on mats. The skin underneath is usually raw and inflamed. Matted coats will not dry properly and can lead to rotting fur and skin.
Due to matting, your dog’s hair may need to be shaved extremely short to the skin and may show signs of skin irritations and sores due to matting, wet undercoat and dirty coat. In order to take care of a dog that has not been groomed often enough, and is matted, the required grooming sessions may be long, stressful, or painful (please note, more than 1 grooming session may be required if your dog is severely matted).
It is our goal to make your pet’s grooming experience as stress-free as possible.
Data Protection Policy
As a part of the Data Protection Act (GDPR) it is necessary for me to inform you of the information we keep about you and your pet, how it is used and stored and to receive permission for specific information to be stored and used.
In the salon the following information is stored in paper and online format:
· Details you have given to us about you: your name, your address, your phone number(s) and e-mail address.
· Details you have given us about your dog(s): Name, birthday, breed, coat type, weight and gender etc.
· Details of what we have done to your dog – Blades, combs used. Where I have scissored, nails trimmed, date of visits etc.
· Any likes or dislikes of your dog – for example: Sensitive feet, likes treats etc.
· Dog grooming temperament – Good, nervous , biter etc.
· Any medical problems (lumps, bumps, warts, heart murmur etc.)
Licence
Unless otherwise stated, Little Paws Dog Groomers and/or its licencors own the intellectual property rights for all material on Little Paws Dog Groomers. All intellectual property rights are reserved. You may view and/or print pages https://littlepaws.ie/ for your own personal use subject to restrictions set in these terms and conditions.
You must not:
- Republish material from littlepaws.ie
- Reproduce, duplicate or copy material from littlepaws.ie
- Redistribute content from Little Paws Dog Groomers
.
Content Liability
We shall have no responsibility or liability for any content appearing on your Website. You agree to indemnify and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any page on your Website or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
Disclaimer
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:
- limit or exclude our or your liability for death or personal injury resulting from negligence;
- limit or exclude our or your liability for fraud or fraudulent misrepresentation;
- limit any of our or your liabilities in any way that is not permitted under applicable law; or
- exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty. To the extent that the website and the information and services on the website are provided free of charge,
we will not be liable for any loss or damage of any nature.
Contact Information
If you have any queries regarding any of our terms, please contact us.
Little Paws Boarding’s T&C’s
–Boarding:
To secure a reservation, a deposit is required at the time of booking.
Health: All pets must be in good health and free from any contagious diseases. If, during their stay, your pet requires veterinary attention, we will contact you and obtain your permission before seeking treatment. The cost of any veterinary treatment will be borne by the pet owner.
Vaccinations: All pets must be vaccinated against distemper, parvovirus, and other common diseases as required by local laws. Proof of vaccinations must be presented at check-in.
Flea and Tick Prevention: All pets must be treated for fleas and ticks prior to arrival. We reserve the right to treat your pet for fleas and ticks at your expense if necessary.
Feeding: The owner must provide the feed. If you would like us to feed your pet a special diet, you must provide the food and any necessary instructions.Medications: If your pet requires medication, we will administer it as directed. There may be an additional fee for this service.
Playtime and Exercise: We provide daily playtime and exercise for all guests. However, we cannot guarantee the compatibility of pets with other guests, and we will not be responsible for any injuries that may occur during playtime.
Liability: We will not be liable for any loss, injury, or death of any pet in our care. By booking a reservation, you agree to indemnify and hold Little Paws from any claims arising from your pet’s stay.
Pick-Up and Drop-Off: Arrangements must be made in advance, and times adhered to.
Cancellations: If you need to cancel or change your reservation, we require at least 3 days’ notice. If you do not give 3 days’ notice, you will be charged the full boarding fee.
Incidentals: Any incidentals, such as veterinary treatment, grooming, or additional services, will be charged to the credit card on file.
By booking a reservation with Little Paws, you acknowledge that you have read and agree to these terms and conditions.